Keith and Jason Thibert didn’t want to open “just another coffee shop…or bagel store,” they wanted to do something new and different, and true to their word, they opened up the unique Kolachy shop. A kolachy is a delicious mild sweet bread filled with breakfast, lunch and dessert ingredients then baked fresh. It’s a cross between a dumpling, popover and a bagel. Their product became so popular in the first year of business that a quick-service POS system was required to better understand and manage their thriving business. The Kolachy shop chose Halo, based on its superior reputation, affordability and superior customer service.
Halo Results
Halo, gave the Kolachy shop acute insight into their business operations. Keith and Jason are better able to understand their business and make immediate changes that improve the bottom line.
Increase Sales by $70 per day
“I had high hopes for a new menu item but after reviewing the numbers in Halo I found that I wasn't selling enough to create sufficient revenue due to thin margins. I discontinued the low margin food item and took 2 of my top sellers and increased their prices by $1. Item sales for these top sellers remained the same after the price increase AND my sales increased by $70 gross - per day! I couldn’t get this type of information before from a cash register,” recounts Keith.
Increase Margins by 1 to 2%
“By reviewing the Halo reports I found that discount and coupon customers were shrinking my margins. I decided to discontinue the discount program and focus on my quality customers. This resulted in my margins increasing by 1 to 2 %!”
Save $160 per month on Labor
Save $8 a day with Faster Service
“With our cash register, debit transactions were slow. We would sometimes lose customers because of long slow line-ups. With Halo, my debit transactions are faster and are now processed within 7 seconds. A faster line increases customer satisfaction and reduces the possibility of losing a time conscious customer. I save 1 or 2 customers per day, with an average item being $4 that would mean I save anywhere from $4 to $8 per day.“
Make Smart Business Decisions
“Before Halo, we were happy with one location. Now with a better understanding our business through Halo, a second operation is a definite possibility. Once I saw that we could increase our margins by 1 to 2%, control our labor and maximize profits the business question changed from being ‘should we open another shop’ to ‘how quickly can we open a second shop?! Halo gave us the insight into our business that we wouldn’t have had otherwise.”
